Privacy policy

Last Updated: October 2025

Fly High Bungee Fitness (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, book classes, or interact with us in any way — online or in person.

1. Information we collect

We collect personal information that you voluntarily provide to us, such as:

• Contact Information: Name, email address, phone number.
• Account Information: Login details, class preferences, and membership details.
• Payment Information: Billing address and payment method when purchasing services (processed securely through third-party providers).
• Device & Usage Information: IP address, browser type, and activity on our website (to improve performance and user experience).

2. How we use your information

We use your information to:

• Process bookings, payments, and memberships.
• Send class reminders, updates, or promotional offers (you can unsubscribe anytime).
• Improve our website, marketing, and overall customer experience.
• Comply with legal obligations and ensure the safety of our members and team.

3. How we share information

We do not sell or rent your personal data. We may share limited information with:

• Service Providers: Payment processors, scheduling systems (e.g., Arketa), and email marketing tools that help us run our business.
• Legal Authorities: If required by law or to protect our rights and safety.

All third-party partners are required to handle your data securely and in compliance with privacy laws.

4. Cookies & tracking

Our website uses cookies and similar technologies to:

• Improve website functionality and speed.
• Analyze site traffic and usage.
• Personalize your experience.

You can control cookie preferences through your browser settings.

5. Data retention

We keep your personal information only as long as necessary to fulfill the purposes outlined above or as required by law.

6. Your Rights

Depending on your location, you may have the right to:

• Access or request a copy of your data.
• Correct or delete your personal information.
• Opt out of marketing communications.
• Withdraw consent at any time (where applicable).

To make a privacy-related request, email us at info@flyhighbungee.com.

7. Data security

We use secure servers, encryption, and trusted payment gateways to protect your information. However, no online transmission or storage method is 100% secure, so we cannot guarantee absolute security.

8. Children's privacy

Our website and classes are not directed toward children under 13. We do not knowingly collect personal information from minors.

9. Updates to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date above.

10. Contact us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

• info@flyhighbungee.com
• Mt. Pleasant Location: 625 Johnnie Dodds Blvd. Mt. Pleasant, SC 29464
• Summerville Location: 608 West 5th North St. Unit 101 Summerville, SC 29483